Job Description

Experienced Optician.

Do you love delivering a customized experience in optical or luxury retail? Would you like to help people select high end products that actually change their lives? Read on!

BeSpoke Vision needs an Experienced Optician who will help contribute to the best patient service experience. We are looking for someone who enjoys working with a team of compassionate and engaging professionals to provide exceptional care and a top tier experience to our patients!

In this role, you will assist patients with choosing multiple sets of eyewear that suit their style, hobbies, preferences and prescription; fill, order, dispense and adjust glasses and sunglasses; make accurate notes in our EHR; communicate with patients via phone and text; process financial transactions; greet and serve walk-in customers and more.

This is a full-time position offering the stability of a career in healthcare and NO WEEKENDS !

Pay range: $21 - $25 hourly.

Prior eyecare or opticianry experience will be prioritized, but not absolutely required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning!

Requirements:

• Great work ethic.
• Excellent written and verbal communication.
• High school diploma or equivalent.
• 2+ years successful high end or medical customer service or retail experience.
• The supreme ability to inspire confidence in patients and peers.
• High degree of professionalism.
• Ability to confidently work autonomously, knowing when to ask questions.
• Positive outlook.
• Strong desire to help people.
• Proficient with computers and technology.
• A sense of urgency without sacrificing thoroughness.
• The ability to confidently approach patients and guide financial discussions.
• You resonate with our core values of Elevate, Collaborate, Empower and Intention.

Nice to have but not required:

• Opticianry or Optometry Experience.
• Insurance/Billing Experience.
• ABO or CPO Certification.
• Associate Degree.

Physical requirements:

• Must be able to stand for long periods of time.
• Must be able to lift 20 pounds.

Dress Code:

• Business Casual - Business Professional in a color coordinated schedule, a visual attire guide will be provided - and we give a wardrobe reimbursement stipend!

Some of your duties will include:

• Guiding patients through lens selection, measuring and collecting payment.
• Checking patients out and scheduling appointments.
• Frame styling patients.
• Having personable and meaningful conversations with patients and achieving objectives in a timely manner.
• Dispensing and adjusting glasses for patients.
• Processing patient paperwork into our software system.
• Greeting and serving walk-in customers.
• Keeping a tidy workstation and frame collection.
• Managing a list of to-dos, coordinating with patients as needed.
• Verifying lenses from the lab.
• Preparing eyewear dispenses.
• Continuing to build on and exceed the patient service experience.
• Contributing meaningfully during department and team meetings.
• Coordinating with the Optical Director.
• Continual Self Development.
• Other duties as assigned.

If these sound like you, please apply!:

• Capable of working with all personality types.
• Olympic Level Listening Ability.
• Proactive.
• Ambitious.
• A Critical Thinker.
• A Clear and Direct Communicator.
• Passionate about self development and personal growth.

About Us:

BeSpoke Vision is a fast-paced growing eye care practice that provides full service eye care, a world-renowned dry eye clinic, aesthetics clinic, clinical trials, specialty contact lens clinic, and an independent eyeglass boutique that offers personalized care toward each patient. We have an incredible team that doesn’t just meet the status quo, but strives to elevate eyecare and patient care. We love to come to work every day because we love what we do and we’ve built an office culture that is full of intention. If you’re looking to join a collaborative team where you will be valued for the amazing person you are, apply now!

Some of what we offer:

• Health, Dental and In-house Vision Benefits.
• Paid vacation (PTO) and holidays after 90 days.
• 401K w/Company Match after 1 Year.
• Profit Sharing and education reimbursement.
• Multiple Sets of scrubs provided.
• Consistent Self and Team Development.
• Monday - Thursday Schedule; Most Fridays off and absolutely No weekends!

After applying, you will receive an email with next steps. We kindly ask you not call or email the practice directly, regarding your application as we are busy caring for our patients. Complete your assessments and we’ll be back in touch with you very quickly.

BeSpoke Vision is an Equal Opportunity Employer (EOE). We’re looking for all kinds of people. To serve our patients at the highest level, we need a team with all kinds of different perspectives, experiences and backgrounds– and we intend to continue to cultivate that team. All hiring decisions are made on the basis of merit.

BeSpoke Vision is a fast-paced growing eye care practice that provides full service eye care, a world-renowned dry eye clinic, specialty contact lens clinic, facial aesthetics, and an independent eyeglass boutique that offers personalized care toward each patient. We have an incredible team that doesn’t just meet the status quo, but strives to elevate eyecare and patient care. We love to come to work every day because we love what we do and we’ve built an office culture that is full of intention.

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