Job Description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Billing Representative III is responsible for maintenance of accurate billing records of complex customer and/or patient accounts process payments and adjustments and communicate with customers to answer questions or provide information. Participates in peer review to ensure accuracy and timeliness standards are maintained.

Essential Functions
-Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies.
-Addresses issues of a more complex nature and support junior staff by answering day to day questions.
-Peer reviews records for management to ensure accuracy of information.
-Process payments and maintain up-to-date billing records.
-Reprocessing insurance denials and submitting all necessary documentation for payment.
-Collaborate with other departments to resolve billing and payment issues.
-May prepare monthly and quarterly billing reports for management review.

Qualifications

Education
High School Diploma or Equivalent required or Associates Degree Medical Billing and Coding preferred

Experience
Billing Experience 2-3 years required

Knowledge Skills and Abilities
- Strong attention to detail.
- Excellent interpersonal written and verbal communication skills.
- Proficient in Microsoft Office Excel and other relevant billing software.
- Ability to prioritize and manage multiple tasks simultaneously.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced environment.

Additional Job Details (if applicable)

M-F Eastern Business hours required for remote role; shifts can range between 6AM-6PM EST
Quiet secure stable compliant work station required

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience:

Unclear Seniority

Job Tags

Hourly pay, Full time, Work at office, Remote work, Shift work

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