Job Description

About Asia Live Silicon Valley

Asia Live Silicon Valley is a premier culinary and cultural destination located at the entrance to Westfield Valley Fair Mall in Santa Clara, California. Founded by Chef George Chen and created by the renowned team behind Asia Live, Asia Live offers an immersive hospitality experience that celebrates the depth, diversity, and artistry of Asian cuisine. Spanning about 15,000 square feet across Level 1 and Level 2, Asia Live combines exceptional dining, vibrant energy, and cultural storytelling in one of Silicon Valley’s most prominent retail and lifestyle destinations. Learn more at

POSITION

The bartender leads restaurant guest interaction throughout the dining experience and ensures that all guests have the highest quality dining experience possible. The bartender combines ingredients to create classic and innovative alcoholic and nonalcoholic beverages in accordance with guest’s needs and expectations. The bartender

takes pride in and shows dedication to the job.

• ESSENTIAL JOB FUNCTIONS:
• Maintain a clean, well-groomed, professional appearance at all times.
• Welcome each guest personally.
• Perform opening and closing duties (bar is set up properly by opening time, and the bar and liquor storage areas clean, re-stocked and well organized by closing time).
• Communicate with guests using clear and enthusiastic words, tone and body language at all times.
• Mix, garnish, and serve alcoholic and non-alcoholic drinks for guests of bar and dining room following recipes.
• Ensure service style and standards are met and guest expectations exceeded.
• Take drink and food orders from guests of the bar.
• Maintain a clean bar and arrange glassware to create an attractive display.
• Handle payment at the bar.
• Maintain knowledge of current food/drink choices, brands, specialties, origin, taste, quality, and preparation methods.
• Maintain bar tools and stock levels and let managers know if there are items to be replenished.
• Require evidence of age of any guest who appears to be under the age of thirty (30).
• Work as a team with all food & beverage staff to maintain an effective atmosphere and an efficient food and beverage service.
• Responsible service of alcohol. Do not hesitate to ask for management intervention if necessary.
• Promptly and professionally handles guest issues and communicates problems and concerns to management.
• Maintain personal health and sanitation standards based on health regulations.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• To follow all company/bar safety rules, policies, and procedures.
• Other duties as assigned.
• The company reserves the right to add or change duties at any time.

REQUIRED QUALIFICATIONS:

• 21 years of age or older.
• One (1) year of experience as bartender in a similar environment.
• Food Handlers card.
• High school diploma.
• TIPS / RBS certification required.
• Basic mathematical skills to handle money and give correct change.
• Knowledgeable in all forms of bar food, basic classic cocktails and other beverages.

SKILLS/APTITUDES:

• Strong guest service orientation.
• Excellent communication skills (verbally interacts with management, team members and guests).
• Identify and resolve problems quickly and efficiently.
• Ability to accept constructive criticism and work calmly and effectively under pressure.
• Ability to take directions and be a team player.
• Multi-task oriented and self-motivated.

PHYSICAL REQUIREMENTS:

• Ability to speak and hear, vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Constant standing, sitting, and walking.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to reach, bend, stoop.
• Be able to lift up to 40 lbs.
• Regularly required to use hands and frequent washing of hands.

WORK ENVIRONMENT:

• The noise level in the work environment usually is moderate to loud.
• The employee may be exposed to the risks associated in attempting to resolve issues with difficult guests.
• Work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.

EEO/Fair Chance:

Asia Live provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Asia Live Valley Fair located at the Westfield Valley Fair Mall, Silicone Valley area, is the first in a series of expansions of China Live San Francisco. True to the original China Live experience, the new 15,000 square-foot space complex’s restaurant will feature an open kitchen concept where diners can watch the cooking action. It is a vibrant Asian cuisine restaurant specializing in authentic and modern dishes inspired by flavors from across Asia. We are committed to delivering exceptional dining experiences through high-quality ingredients, outstanding service, and a welcoming atmosphere.

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